Lexcel support What is Lexcel? Lexcel is the Law Society's practice management standard. It is a scheme for any type of practice to certify that certain standards have been met following independent assessment. Lexcel accredited practices undergo rigorous independent assessment every year to ensure they meet required standards of excellence in areas such as client care, case management and risk management. Lexcel overlaps with other management quality standards such as: The LAA Specialist Quality Mark (SQM) Investors in People ISO9001 Overlaps with these standards can make the application process easier. Practices can undergo simultaneous assessment for IIP and ISO during the Lexcel process. This can help reduce the time and cost associated with becoming Lexcel accredited. Our Expertise As independent Lexcel-trained consultants, accredited by the Law Society, we can provide on all aspects of your progress from system design to assessment. We only ever work with legal practices and that means that our skills are not diluted by serving a diverse business base. As such, we know what best practice is and how to achieve it. Our extensive auditing experience with other quality systems such as the SQM means that we know what makes an effective quality system implementation. Our Lexcel service is therefore geared towards working with you to develop a system that works for you and is based on your existing procedures rather than one which is imposed on you only to unravel over time. Next Steps If you have any questions as regards Lexcel or would like to discuss the implications and benefits for your organisation, please contact us now. Additional information about Lexcel is also available from the Law Society.

Research and feedback from Lexcel accredited practices has identified the following benefits: Effective risk management Fewer claims or complaints Better customer service Increased client retention Lower insurance premiums Improved marketability Increased success in tenders Demonstrates best value Consistency of service Helps meet new legislative requirements Increased profitability Lexcel accreditation could help to cut the cost of your indemnity insurance premiums. Increasingly, indemnity insurers are looking at what risk management procedures are in operation within practices. Lexcel provides the structure to do this since it not only covers the main causes of claims against solicitors, but also includes specific risk management systems and procedures. There are three steps to applying for Lexcel: 1. Self assessment against the standard 2. Select an assessment body 3. Submit your application We can offer assistance throughout all of the above stages. Full details of the Lexcel application process are included in the Lexcel information pack available from the Law Society.

---

© 2018 SQM Solutions Limited
Langley Old Hall, Sleetburn Lane, Langley Moor, Durham DH7 8LQ
Tel: 0191 378 4677 Email: info@sqmsolutions.co.uk
SQM Solutions Limited is a Company Limited by Shares registered in England & Wales